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Shipping & Returns
We Ship Worldwide! We ship all packages to Canada & The US via Canada Post or Fedex. The cost for shipments within Canada is $10.95 for Post and Fedex $12.95. The cost to ship to the US is $15.95 for Canada Post and Fedex $17.95 for up to 2 pairs. FedEx or Canada Post tracking information is sent once items have been shipped. If you are ordering more than 2 pairs, the additional shipping will be calculated at the time of shipping. If you live in a remote areas, we will automatically ship via Air Canada Post.
We also ship to Europe, Australia, Russia, Japan using Air Canada Post. The cost of shipping to Europe and Australia is $35.00. If your order weighs more than the basic charge, the additional Canada Post shipping will be added to your Credit Card before the parcel leaves our warehouse. You will be notified before we process the extra charge.
If you have any question regarding a product or an order that you have placed or would like to place an order by phone, please call us toll free at (855) 273-2181 or local (613) 273-2181. All orders are priced in Canadian dollars.
We make every effort to ship your order as quickly as possible. Please allow 7 to 10 business days for delivery of items in stock. Items ordered together are not necessarily shipped together. We will notify you if any item that cannot be shipped immediately and you will be given the option to make any changes at that time.
Your satisfaction is guaranteed, we have built our business on this policy. If you are not satisfied with your order when it arrives, you can return it within 15 days for a prompt exchange or refund.
If for any reason you are not satisfied with your purchase, please return it in its original condition within 15 days for an exchange or refund. Returns will not be accepted without an Return Authorization (RA) number. Please send us an email explaining the reason for return and request for RA number. We will then email you the return instructions and RA #.
Please note that the customer pays for return shipping via POSTAL SERVICE to us. We cannot accept any COD return. For refunds, we do not cover the original shipping cost. You will be refunded for the product and the tax on the product.
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